Frequently Asked Questions (FAQs)
1. What is SmartifyHub?
SmartifyHub is your go-to online store for the latest smart home gadgets and tech accessories. We aim to make your life simpler, smarter, and more connected with innovative products.
2. Do you ship internationally?
Yes, we offer worldwide shipping to most countries. Shipping times may vary depending on your location.
3. How long does shipping take?
Our average delivery time is:
- USA, UK, Canada, Australia: 7–15 business days
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Other countries: 10–20 business days
Please note: Some delays may occur due to customs or external factors.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can track your package directly on our website or via the carrier’s tracking page.
5. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, American Express, and other major credit/debit cards for secure checkout.
6. Can I cancel or change my order after placing it?
If you need to cancel or modify your order, please contact us within 24 hours of purchase. After that, we may not be able to make changes as the order will be processed.
7. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us for a return or exchange. The product must be unused and in its original condition.
8. What if I receive a damaged or defective item?
We’re sorry if that happens! Please contact us within 7 days of receiving the item, and we’ll arrange a replacement or refund.
9. How can I contact SmartifyHub?
You can reach us via our Contact Us page or email us at smartifyhub24@gmail.com We aim to respond within 24–48 hours.
10. Are my payments secure?
Absolutely. We use SSL encryption and trusted payment gateways to ensure your personal and payment information is 100% secure.